If you have been referred for a Choose and Book Appointment (e-referral) recently, you will have been booked an appointment if there is one available.
- You will have been sent the paperwork to do this within 2 weeks.
If however the appointment date and time are not convenient for you, you can change or cancel your appointment by following the instructions on page 2 of the paperwork enclosed. Please note that you will need to quote your Booking reference number and Access code from page 1 of the paperwork.
If there are no appointments available to book at the time of referral you will be put on the hospital waiting list for an appointment to be sent to you.
- It is the hospital’s responsibility to ensure you receive an appointment. Please be assured that you are on the hospital waiting list and will be sent an appointment in due course.
Advise and Refer
Since the Covid Pandemic the majority of referrals are done via a service called advise and refer. Your GP will write to a specialist consultant as for any other referral. In some instances the Consultant will come back the GP with further advice to manage your condition in Primary Care, or they may ask for further tests. If this is the case the GP will contact you to advise you of the next steps.
Or they may accept it as a referral and place you on a waiting list, if this is the case you will get a letter from the practice confirming this. Please note that many of the waiting lists are currently very long with some specialities being over a year.
If you have not heard from the hospital with an appointment, please contact the hospital directly quoting your reference number and access code.
Track your e-Referral
To track your e-Referral you will need the following details to log into the e-Referral website:
- Your date of birth
- Reference number – this will be on the first page of your letter
- Access code – this will be on the first page of your letter