Ordering repeat prescriptions
Please order your repeat prescription 7 calendar days before it is due as this will allow sufficient time for our team to complete your request
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- use our Online Reception
- bring the paper form to the surgery, Monday to Friday from 8a m to 6.30 pm
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it. You can check the status of your repeat prescription request on the app or website where you order repeat prescriptions
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone our team after 10 am on 0121 478 1850
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor infections and skin conditions to allergies and aches, community pharmacists are well-equipped to provide advice, recommend over-the-counter medications and in some cases, even prescribe necessary treatments.:
- sinusitis
- sore throats
- earache
- infected insect bites
- impetigo
- shingles
- uncomplicated urinary tract infections (UTI) in women (16 – 64)
- tummy trouble
- aches and pains
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.